Discover functionality of Uptime monitoring by Sopchy
See how monitoring can support your online store and web application.
24/7 Service Monitoring
We monitor your online store and applications 24/7, 365 days a year. The system will notify you if:
- the service goes down,
- the service slows down significantly,
- the service returns incorrect content or a so-called “white screen”.
E-mail and SMS alerts
We send notifications about errors and when your online store or application becomes available again. You can receive these alerts via:
- e-mail,
- text message (optionally).
Dashboard with statistics
We keep a record of issues that occur. In the dashboard, you can check, among other things:
- the service’s uptime percentage (overall period),
- when and what issues occurred,
- which notifications were sent and to whom.
Developer Support
We can provide developer support for issues with your online store or web application in the following areas:
- responding to and resolving errors,
- project development.
Save up to 27% (£130 net) per year
Monthly
Annually
Uptime Basic
24/7 uptime monitoring detecting outages, slowdowns and errors. Email/SMS notifications and a dashboard with availability history.
£40 net
Monthly payments,
cancel at any time.
- Server status monitoring
- Key content monitoring
- Statistics dashboard and error history
- Email notifications
- SMS notifications (optional)
- Status checks every 5 minutes
- Multiple URLs
- Developer support in case of incidents
Uptime Enterprise
Extended monitoring intervals, control of multiple key URLs. Optional rapid developer intervention in case of incidents.
Custom
Individual pricing,
based on needs analysis.
- Server status monitoring
- Key content monitoring
- Statistics dashboard and error history
- Email notifications
- SMS notifications (optional)
- Status checks every 1 minute
- Multiple URLs
- Developer support in case of incidents
Frequently asked questions about
Sopchy Software House
How many people are in your team?
Our team consists of nine people. We work in-house because we believe that quality and consistency can only be achieved when the team knows each other and operates in a steady rhythm.
What is your response time in urgent cases?
For urgent issues, such as critical errors or outages, we respond immediately. You can be confident that our team will prioritise your problem.
What is the typical start time for development work?
Once the scope of implementation is agreed, we usually start the work on the same day. We understand that business and the e-commerce market are dynamic, and we approach development work with the same agility.
Do I have a dedicated account manager?
When working with Sopchy, you have a dedicated account manager and a technical consultant.
Do you have a ticketing system?
We have a system where you, as a client, can access all ongoing tasks. Within the system, you can submit new requests, provide feedback to the technical team, and track the progress of each task.