The view of Happy Life web application

Web application

Happy Life web application

Happy Life is a psychotherapy and psychological support centre providing professional services both in person and online.

Introduction

Happy Life operates across several facilities located in different cities. Psychological counselling and consultations are delivered by specialists with defined qualifications. Each specialist has an individual availability calendar. In addition, not all specialists offer both in person and online consultations. The scope of the project included:

  • A system for managing a network of facilities and specialists

  • Development of intuitive website

Location selection on the Happy Life website mobile version

Implementation process

We began our cooperation with discussions that allowed us to understand each other better and clearly define the project expectations. This enabled us to prepare a detailed specification covering all elements and functionalities of both the website and the dedicated web application used to manage the Happy Life network of facilities.

The project implementation started with the development of the website based on a design provided by the client. In addition to an attractive presentation of the offer that encouraged visit bookings, elements aimed at increasing conversion rates were also important. We also took into account SEO guidelines provided by the company responsible for search engine optimisation. As a result, Happy Life gained a marketing tool that supports reaching a wider audience and increasing the number of booked appointments.side.

The next stage involved implementing a web application for booking in person and online consultations. Newly added features were consulted on an ongoing basis, which streamlined the entire process. Ultimately, the psychotherapy and psychological support clinics gained a tool that significantly improved the work of reception staff and specialists and above all enabled patients to book appointments with a specialist in just a few clicks.

Appointment booking process in the Happy Life application
Happy Life application mobile version

Summary

During the development of both the website and the dedicated web application, our priority was to reflect the values that form the foundation of Happy Life and to create a solution that supports their mission of improving patients’ quality of life. Every stage of the cooperation was focused on this goal.

As in most cases, the part of the cooperation described above was only the beginning of a long term business relationship. Over time, we introduced numerous improvements and system changes in line with the Happy Life philosophy, aimed at enhancing client comfort. Examples include expanding the service offering and implementing improvements that increase patient satisfaction.

Our priority is continuous development and adaptation of solutions to meet the evolving needs of Happy Life and to provide tools that support their mission of improving patient comfort and wellbeing.

New UX/UI design of Happylife web application
Catherine Sobon Sopchy Software House

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