Technology

Discovery call - the first step of cooperation with a software house

Software house - discovery call

Discovery call - first step

Discovery call is nothing else than a conversation, during which the software house’s team tries to get as much information and details of the realised project as possible. Such discussion helps us to recognise client’s concrete demands. On the other hand customers can learn about the possibilities of our team and verify if they fit into their expectations.

What does a discovery call look like?

Most frequently it is a video call - this way of communication is very effective, because we can not only talk with each other and see with whom we will work, but also share a screen, send substantial files or save the most crucial fragments of a conversation. The dialog lasts from a dozen to several dozen minutes. It all depends on how much the project is elaborated and how many aspects and functionalities have to be discussed. Usually at the beginning of a discovery call, the contractor tells us about his project. Next we ask questions about elements that we would like to initially specify. When we get the answers, we propose available solutions and we consider all of the pros and cons together (taking into account not only a primary version of a software, but also a direction of development).

How to prepare for a discovery call?

Most importantly you shouldn’t worry that if you don’t have technical knowledge, you won’t be able to pass any information about your project. It is enough if you will prepare a list of functions and features of your project and our team after asking about the details will propose the best technical solution for you. Before a call you should think about the way in which you would like to develop the project and what will be an approximate amount of its users.

Another essential factor is a graphic design of the project. Exploration of your design preferences not only helps us to get to know your taste, but also to determine the cost and the realisation time of the project. Therefore you can think about some other websites, online stores or applications (not only of your competitors), that you find aesthetically or architecturally attractive. For the inquisitive, we have prepared a separate article about types of graphic designs created with the thought of websites, online stores and apps.

If you already have a web design, an online store or an application and want to update or expand it, tell us about your experience with its realisation. The major themes which are worth mentioning are what you like the most in your project, what you find redundant, if you had any problems with the smooth operation of the project and what was their possible source and how the cooperation with your previous service provider looked like.

We value your opinion

In recent years, we have built e-commerce stores, web applications, and mobile apps for many amazing people.

Sopchy Partner
Sopchy Partner
Sopchy Partner
Sopchy Partner
Sopchy Partner
Sopchy Partner
Sopchy Partner
Sopchy Partner
Sopchy Partner
Sopchy Partner
Sopchy Partner
Sopchy Partner
Sopchy Partner

“It is a great pleasure to recommend Sopchy as a reliable partner […] Their approach to work is based on a solid understanding of the end user, which allowed us to achieve our intended business goals. […] We have faced many challenges together and could always count on their support and professional advice. […]”

Krystian Stolecki, Sopchy customer

Krystian Stolecki

Luxtrade

“[…] What pleasantly surprised us was the agency’s comprehensive approach to the project itself, referencing literature to justify the product card layout, presenting trends, and being ready to develop joint solutions.[…]”

Katarzyna Matusiak, Sopchy customer

Katarzyna Matusiak

Co-Founder - Carein

“First of all, I would like to emphasise the good and prompt communication with all members of the Sopchy team, especially with Mr Michal Tumilowicz - throughout the project I was kept informed about its current status and the planned next steps. […]”

Wojciech Kremer, Sopchy customer

Wojciech Kremer

Kremer Legal

“We are very satisfied with our collaboration with Sopchy on the development of modules designed for easy and intuitive integration of PayEye payments with e-commerce systems. Sopchy is not only a team of skilled specialists but also a partner who understands our needs perfectly […]”

Daniel Jarzab, Sopchy customer

Daniel Jarzab

CEO at PayEye Company

“I recommend working with Sopchy to everyone. Communication, project execution, and delivery are of the highest standard. Professionals who truly know their craft.”

Kamila Woźny, Sopchy customer

Kamila Wozny

Sollkat

“[…] We sought help from around 10 programmers and server specialists in other fields, but it didn’t yield any results. Fortunately, we found Sopchy, where, in addition to extensive expertise, we experienced excellent customer service and support. We have now been working together for several months and intend to maintain this collaboration for a long time.”

Piotr Wojtków, Sopchy customer

Piotr Wojtkow

CEO - Wojtków Szkolenia and Psiedszkole

The Sopchy team implemented our idea for custom software that enables smooth and convenient appointment bookings with our specialists. They not only managed to create solutions convenient for our patients but also streamlined operations across four locations. […]”

Malorzata Wozniak, Sopchy customer

Malgorzata Wozniak

HappyLife